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	<title>Chief Virtual Officer &#187; entrepreneurship</title>
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	<link>http://chiefvirtualofficer.com/blog</link>
	<description>You&#039;re An Entrepreneur, Not An Employee</description>
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		<title>As Good as the Next Guy</title>
		<link>http://chiefvirtualofficer.com/blog/2011/11/25/as-good-as-the-next-guy/</link>
		<comments>http://chiefvirtualofficer.com/blog/2011/11/25/as-good-as-the-next-guy/#comments</comments>
		<pubDate>Fri, 25 Nov 2011 13:45:54 +0000</pubDate>
		<dc:creator>Joel D Canfield</dc:creator>
				<category><![CDATA[connections]]></category>
		<category><![CDATA[entrepreneurship]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[prospects]]></category>

		<guid isPermaLink="false">http://chiefvirtualofficer.com/blog/?p=1328</guid>
		<description><![CDATA[At the supermarket I noticed a package of batteries with this blurb: Lasts as long as Energizer. So, they&#8217;re as good as the next guy. Is that any way to advertise yourself? Is anyone going to switch battery brands (or, more importantly, start working with a &#8220;virtual&#8221; partner on mission-critical tasks) because they&#8217;re &#8220;as good [...]]]></description>
			<content:encoded><![CDATA[<p>At the supermarket I noticed a package of batteries with this blurb: <em>Lasts as long as Energizer</em>.</p>
<p>So, they&#8217;re as good as the next guy.</p>
<p>Is that any way to advertise yourself? Is <em>anyone</em> going to switch battery brands (or, more importantly, start working with a &#8220;virtual&#8221; partner on mission-critical tasks) because they&#8217;re &#8220;as good as the next guy&#8221; ?</p>
<p>Marketers talk about your <strong>U</strong>nique <strong>S</strong></strong>elling <strong>P</strong>roposition (USP) for a good reason. If you can&#8217;t show a prospect why you are the only possible choice, why you are the perfect match for them, ask yourself: why <em>should</em> they choose you?</p>
<p>If you&#8217;re only as good as the next guy, what happens when the next guy gets just a little bit cheaper, or a little better, or <strong>both</strong>?</p>
<p><em>(By the way, even if you&#8217;re far better than the next guy, if you can&#8217;t show a prospect why you&#8217;re a perfect match, consider the possibility that <strong>they</strong> aren&#8217;t a perfect match for <strong>you</strong>.)</em></p>
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		<title>An Insanity All Its Own</title>
		<link>http://chiefvirtualofficer.com/blog/2010/10/20/an-insanity-all-its-own/</link>
		<comments>http://chiefvirtualofficer.com/blog/2010/10/20/an-insanity-all-its-own/#comments</comments>
		<pubDate>Wed, 20 Oct 2010 21:22:17 +0000</pubDate>
		<dc:creator>Joel D Canfield</dc:creator>
				<category><![CDATA[entrepreneurship]]></category>
		<category><![CDATA[fear]]></category>

		<guid isPermaLink="false">http://chiefvirtualofficer.com/blog/?p=1216</guid>
		<description><![CDATA[Once in a while someone will warn an aspiring entrepreneur that &#8220;you&#8217;ll feel like giving up.&#8221; Oh, really? That&#8217;s like saying &#8220;It will feel like you have a headache.&#8221; Uh, yeah. Here&#8217;s the truth: there will be days when the only reason you don&#8217;t turn in your Entrepreneur&#8217;s Badge in a miasma of frustration, anger, [...]]]></description>
			<content:encoded><![CDATA[<p>Once in a while someone will warn an aspiring entrepreneur that &#8220;you&#8217;ll feel like giving up.&#8221;</p>
<p>Oh, really? That&#8217;s like saying &#8220;It will feel like you have a headache.&#8221; Uh, yeah.</p>
<p>Here&#8217;s the truth: there will be days when the only reason you don&#8217;t turn in your Entrepreneur&#8217;s Badge in a miasma of frustration, anger, and disgust is because you can&#8217;t find the flipping phone number of whoever takes the &#8220;I Surrender!&#8221; calls, and that&#8217;s because you can&#8217;t bear to crawl out from under the covers to go look for it.</p>
<p>Y&#8217;know, like yesterday.</p>
<p>Then sleep, with its magical power to strip us of reason and pour beautiful dreams back into our souls, will gently wipe away the smudges and push you out the door to do it all again.</p>
<p>Y&#8217;know, like today.</p>
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		<title>Eggs. Baskets. Chickens.</title>
		<link>http://chiefvirtualofficer.com/blog/2010/08/05/eggs-baskets-chickens/</link>
		<comments>http://chiefvirtualofficer.com/blog/2010/08/05/eggs-baskets-chickens/#comments</comments>
		<pubDate>Thu, 05 Aug 2010 19:17:42 +0000</pubDate>
		<dc:creator>Joel D Canfield</dc:creator>
				<category><![CDATA[entrepreneurship]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[commonsense]]></category>
		<category><![CDATA[prospects]]></category>
		<category><![CDATA[success]]></category>

		<guid isPermaLink="false">http://chiefvirtualofficer.com/blog/?p=1007</guid>
		<description><![CDATA[Just got word that a big project we&#8217;d invested a lot of effort into isn&#8217;t going to happen. In the past, I would have pinned a lot of hopes on that money coming in, and been in a panic when it didn&#8217;t. These days I know better. No project is certain until the money&#8217;s in [...]]]></description>
			<content:encoded><![CDATA[<p>Just got word that a big project we&#8217;d invested a lot of effort into isn&#8217;t going to happen. In the past, I would have pinned a lot of hopes on that money coming in, and been in a panic when it didn&#8217;t.</p>
<p>These days I know better. No project is certain until the money&#8217;s in the till.</p>
<p>So many metaphors come to mind. Don&#8217;t count your chickens before they hatch, f&#8217;rinstance. It&#8217;s easy to say, look, we&#8217;ve got eggs, therefore, we&#8217;ll have chickens. Or, look, we&#8217;ve got hot prospects, therefore we&#8217;ve got a project.</p>
<p>Speaking of eggs, don&#8217;t put &#8216;em all in one basket. If you earn your living primarily from a single client, that client owns you. In reality, you&#8217;re en employee, not an entrepreneur. Have plenty of smaller eggs, not just one large one.</p>
<p>And more than one basket, if you can arrange it.</p>
<p>Twenty small streams of income is more stable than 2 large streams. Seems nothing is stable these days, so when you start juggling all those chickens and eggs and baskets, be prepared to lose a few.</p>
<p>If you&#8217;ve got spares, there&#8217;ll always be enough for that omelette.</p>
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		<title>Don&#8217;t Eat the Tea</title>
		<link>http://chiefvirtualofficer.com/blog/2010/08/04/dont-eat-the-tea/</link>
		<comments>http://chiefvirtualofficer.com/blog/2010/08/04/dont-eat-the-tea/#comments</comments>
		<pubDate>Wed, 04 Aug 2010 22:45:50 +0000</pubDate>
		<dc:creator>Joel D Canfield</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[entrepreneurship]]></category>
		<category><![CDATA[humanising business]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[commonsense]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[word of mouth]]></category>

		<guid isPermaLink="false">http://chiefvirtualofficer.com/blog/?p=1002</guid>
		<description><![CDATA[Recently a personal interaction reminded me of an anecdote I read some years ago about tea. (I love tea, but this may be my first business lesson about it.) When tea first arrived in England it was expensive. Not, a little bit pricey expensive, but prohibitive, only for the rich expensive. But it caught on [...]]]></description>
			<content:encoded><![CDATA[<p>Recently a personal interaction reminded me of an anecdote I read some years ago about tea. (I love tea, but this may be my first business lesson about it.)</p>
<p>When tea first arrived in England it was expensive. Not, <em>a little bit pricey</em> expensive, but <em>prohibitive, only for the rich</em> <strong>expensive</strong>. But it caught on quickly, because, well, it&#8217;s great.</p>
<p>One woman in the south took a full pound of her expensive cache and sent it to her sister in the north, telling her how marvelous it was. Her sister boiled it, dumped the black liquid off and served it like a vegetable. She wrote back about how terrible it was.</p>
<p>She&#8217;d prepared it like a vegetable, which she understood, instead of seeing it for what it was: something entirely new.</p>
<p>Some business folks hear about the &#8216;new marketing&#8217; and assume it&#8217;s just more of the old marketing, except online. They still want instant results, measured in dollars return on dollars invested. They want ways to convince people to buy, no matter what they&#8217;re selling. They spend time and money bolting a website and blog and email autoresponders onto their old-school advertising.</p>
<p>They&#8217;re dumping the tea and eating the leaves, and then they wonder why it doesn&#8217;t work.</p>
<p>If you help your clients with their marketing efforts, you may, like the first woman in the story, assume that they&#8217;ll know how to brew a pot of social media marketing. Erm, tea. Whatever. </p>
<p>But, like the second woman, they don&#8217;t. They <em>can&#8217;t</em>. Because it&#8217;s so foreign to them, they have nothing to connect it to. <em>Give information away, with no firm plan for monetising it? That don&#8217;t make no sense!</em></p>
<p>Had the first woman included some simple instructions along with her glowing praise, the story may have had a happier ending. Don&#8217;t leave anything to chance. Clients who are new to the new marketing will need a lot of hand-holding, a lot of encouragement and explanation and nudging.</p>
<p>Don&#8217;t assume they get it, unless you actually see them drinking the tea.</p>
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		<title>What is your one true passion?</title>
		<link>http://chiefvirtualofficer.com/blog/2010/01/21/what-is-your-one-true-passion/</link>
		<comments>http://chiefvirtualofficer.com/blog/2010/01/21/what-is-your-one-true-passion/#comments</comments>
		<pubDate>Thu, 21 Jan 2010 22:15:33 +0000</pubDate>
		<dc:creator>Sue L Canfield</dc:creator>
				<category><![CDATA[entrepreneurship]]></category>
		<category><![CDATA[VA Business]]></category>
		<category><![CDATA[business heretics]]></category>
		<category><![CDATA[chief virtual officer]]></category>
		<category><![CDATA[niche]]></category>
		<category><![CDATA[passion]]></category>
		<category><![CDATA[virtual assistant]]></category>

		<guid isPermaLink="false">http://chiefvirtualofficer.com/blog/?p=600</guid>
		<description><![CDATA[Are you still considering whether or not to become a Chief Virtual Officer (virtual assistant)? How can you determine if that&#8217;s your one true passion? Or perhaps you are looking for your niche in the virtual world. How do you determine what it is you really want to focus on? Now there&#8217;s a tool with [...]]]></description>
			<content:encoded><![CDATA[<p>Are you still considering whether or not to become a Chief Virtual Officer (virtual assistant)? How can you determine if that&#8217;s your one true passion?</p>
<p>Or perhaps you are looking for your niche in the virtual world. How do you determine what it is you really want to focus on?</p>
<p>Now there&#8217;s a tool with practical exercises to help you discover your passion. Visit <a title="Business Heretics" href="http://businessheretics.com/ck/6_steps_to_make_a_great_living_doing_what_you_love/secret_to_finding_your_one_true_passion.asp" target="_blank">Business Heretics</a> to learn more.</p>
<p><a href="http://chiefvirtualofficer.com/blog/wp-content/uploads/2010/01/Secret_To_Finding_Your_One_True_Passion_wbg.jpg"><img class="alignnone size-thumbnail wp-image-601" title="Secret_To_Finding_Your_One_True_Passion_wbg" src="http://chiefvirtualofficer.com/blog/wp-content/uploads/2010/01/Secret_To_Finding_Your_One_True_Passion_wbg-128x150.jpg" alt="Secret to Finding Your One True Passion" width="128" height="150" /></a></p>
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		<title>Calling Your Client&#8217;s Name</title>
		<link>http://chiefvirtualofficer.com/blog/2009/11/16/calling-your-clients-name/</link>
		<comments>http://chiefvirtualofficer.com/blog/2009/11/16/calling-your-clients-name/#comments</comments>
		<pubDate>Tue, 17 Nov 2009 03:38:59 +0000</pubDate>
		<dc:creator>Joel D Canfield</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[entrepreneurship]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[VA Business]]></category>

		<guid isPermaLink="false">http://chiefvirtualofficer.com/blog/?p=572</guid>
		<description><![CDATA[Ever been at a party and heard your name from across the room? Through all that noise, you heard a tiny bit of information which is, understandably, important to you. How is that possible? The same way you can even follow a conversation in a crowded room: it&#8217;s your reticular activating system. (It&#8217;s in that [...]]]></description>
			<content:encoded><![CDATA[<p>Ever been at a party and heard your name from across the room? Through all that noise, you heard a tiny bit of information which is, understandably, important to you.</p>
<div id="attachment_575" class="wp-caption alignright" style="width: 210px"><img class="size-full wp-image-575" title="Reticular Activating System" src="http://chiefvirtualofficer.com/blog/wp-content/uploads/2009/11/ras.gif" alt="Reticular Activating System" width="200" height="300" /><p class="wp-caption-text">Reticular Activating System</p></div>
<p>How is that possible? The same way you can even <em>follow</em> a conversation in a crowded room: it&#8217;s your <a title="information about the http://en.wikipedia.org/wiki/Reticular_activating_system at Wikipedia" href="http://en.wikipedia.org/wiki/Reticular_activating_system" target="_blank">reticular activating system</a>. (It&#8217;s in that picture over there. Isn&#8217;t it lovely?)</p>
<p>Here&#8217;s another cocktail party game: remember that time the person you were stuck talking to was so boring you were considering pulling your own ears off, but instead, you started listening to the folks sitting behind you? Never took your eyes off the snoozing boor in front of you, and you could even still hear their voice if you chose to, but your attention was elsewhere. <em>(Oh, come on; you&#8217;ve done it. Yes you have.)</em></p>
<p>Sometimes, there&#8217;s just so much going on that you jump back and forth, mentally, between two conversations—without moving a muscle. Just shift focus; over here, then over there.</p>
<p>So what on earth does your reticular activating system have to do with business?</p>
<p>Your clients have one, too.</p>
<p>Ask most small business operators who their target client is, and they&#8217;ll say &#8220;everyone!&#8221; Remember the cocktail party? When some random person across the room says <em>&#8220;hey; wanna hear a joke?&#8221;</em> you don&#8217;t even hear them, because your RAS doesn&#8217;t pick up stuff like that. It&#8217;s a focus tool, and you don&#8217;t focus on random.</p>
<p>Neither do your clients.</p>
<p>When your marketing materials speak directly to a specific narrow niche, you cut through the clutter, and they hear you. If you&#8217;re writing to &#8216;everyone&#8217;, guess who hears you? No one.</p>
<p>But if you&#8217;re writing to single moms with school age children trying to start a service business they can operate while the kids are in school, which the kids can help with during the summer—all of a sudden, when those folks read your blog or hear you speak at an event, they hear you loud and clear. Their RAS focuses them on your message, because it is obvious that you&#8217;re speaking to them, not to the room in general.</p>
<p>Specific narrow niche. Choose one, speak to it, get heard, and grow.</p>
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		<title>Your Copy of &#8216;The Commonsense Virtual Assistant&#8217;</title>
		<link>http://chiefvirtualofficer.com/blog/2009/11/09/your-copy-of-the-commonsense-virtual-assistant/</link>
		<comments>http://chiefvirtualofficer.com/blog/2009/11/09/your-copy-of-the-commonsense-virtual-assistant/#comments</comments>
		<pubDate>Mon, 09 Nov 2009 15:08:52 +0000</pubDate>
		<dc:creator>Joel D Canfield</dc:creator>
				<category><![CDATA[entrepreneurship]]></category>
		<category><![CDATA[VA Business]]></category>
		<category><![CDATA[book]]></category>
		<category><![CDATA[coaching]]></category>
		<category><![CDATA[free]]></category>

		<guid isPermaLink="false">http://chiefvirtualofficer.com/blog/?p=570</guid>
		<description><![CDATA[Do you have  a copy of our book The Commonsense Virtual Assistant? It&#8217;s over 200 pages of practical information which will make you more successful as a VA. Let us show you how—take advantage of our free 30-minute coaching session. Bring your biggest business challenge, and we&#8217;ll show you how the commonsense principles of the [...]]]></description>
			<content:encoded><![CDATA[<p>Do you have  a copy of our book <a title="link to information on our business book 'The Commonsense Virtual Assistant'" href="http://chiefvirtualofficer.com/commonsense_virtual_assistant_book.php" target="_blank">The Commonsense Virtual Assistant</a>? It&#8217;s over 200 pages of practical information which will make you more successful as a VA.</p>
<p>Let us show you how—take advantage of <a title="use the contact form to ask about a free, no obligation coaching session" href="http://chiefvirtualofficer.com/contact_chief_virtual_officer.php" target="_blank">our free 30-minute coaching session</a>. Bring your biggest business challenge, and we&#8217;ll show you how the commonsense principles of the book can help you overcome it.</p>
<p><em>(By the way, when we say &#8216;free&#8217;, we mean <strong>free</strong>. No obligation, no pitch—no kidding. If you&#8217;d like to talk to other VAs who&#8217;ve taken us up on the free offer, just ask and we&#8217;ll put you in touch with some.)</em></p>
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		<title>Direction Needs Motion</title>
		<link>http://chiefvirtualofficer.com/blog/2009/07/21/direction-needs-motion/</link>
		<comments>http://chiefvirtualofficer.com/blog/2009/07/21/direction-needs-motion/#comments</comments>
		<pubDate>Tue, 21 Jul 2009 18:59:35 +0000</pubDate>
		<dc:creator>Joel D Canfield</dc:creator>
				<category><![CDATA[entrepreneurship]]></category>
		<category><![CDATA[direction]]></category>
		<category><![CDATA[motion]]></category>
		<category><![CDATA[new direction]]></category>
		<category><![CDATA[options]]></category>
		<category><![CDATA[too many choices]]></category>

		<guid isPermaLink="false">http://bizba6.wordpress.com/?p=140</guid>
		<description><![CDATA[Seems like a lot of folks are looking for a new direction these days. More and more unintentional entrepreneurs are trying to find their way through an ocean of choices. Too many choices, though, can be worse than too few. Faced with, apparently, an infinite variety of options for the future, paralysis sets in; our [...]]]></description>
			<content:encoded><![CDATA[<p>Seems like a lot of folks are looking for a new direction these days. More and more unintentional entrepreneurs are trying to find their way through an ocean of choices. Too many choices, though, can be worse than too few. Faced with, apparently, an infinite variety of options for the future, paralysis sets in; our hero or heroine feels rudderless, trying to decide which direction to go.</p>
<p>But it&#8217;s not a rudder they&#8217;re missing. It&#8217;s motion.</p>
<p><img style="float:left;margin:1em 1em 1em 0;" src="http://businessheretics.com/images/direction_needs_motion.jpg" alt="" />A sailboat is a fine thing, even sitting at the dock. But sitting at docks is not what they&#8217;re designed for; they&#8217;re designed to use the wind to push against the waves and, between the two opposing forces, create forward motion.</p>
<p>And now, once the sailboat is under way, the rudder starts working.</p>
<p>You can sit at the dock &#8217;til the cowfish come home, swinging the rudder from side to side, and you&#8217;ll never find direction. It&#8217;s only in movement that we can measure our progress against any kind of standards to see if we&#8217;re heading somewhere we want to go.</p>
<p>Feeling rudderless? Get away from the dock. Head, first, into the safety of a nearby harbor. Check out your rigging and stock the galley with supplies. Do what you reasonably can to prepare for the journey.</p>
<p>And then go. &#8216;Away from the dock&#8217; is automatically &#8216;toward something new.&#8217; Keep one eye on the compass to see where you&#8217;re heading, and one on the horizon, to see where you want to go.</p>
<p>And now, now that you&#8217;re moving, you&#8217;ll find direction.</p>
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		<title>The Ever-Moving Target</title>
		<link>http://chiefvirtualofficer.com/blog/2009/05/25/the-ever-moving-target/</link>
		<comments>http://chiefvirtualofficer.com/blog/2009/05/25/the-ever-moving-target/#comments</comments>
		<pubDate>Mon, 25 May 2009 20:50:17 +0000</pubDate>
		<dc:creator>Joel D Canfield</dc:creator>
				<category><![CDATA[entrepreneurship]]></category>
		<category><![CDATA[commonsense entrepreneur]]></category>
		<category><![CDATA[joel d canfield]]></category>
		<category><![CDATA[ncae]]></category>
		<category><![CDATA[northern california association of entrepreneurs]]></category>

		<guid isPermaLink="false">http://bizba6.wordpress.com/?p=126</guid>
		<description><![CDATA[Goals are rarely set in stone. What&#8217;s important, even vital, for your business today, isn&#8217;t necessarily so tomorrow, and almost certainly won&#8217;t be next year. We have to achieve the paradox of investing mentally, physically and emotionally in a goal as if it were eternal, while recognizing that it may cease to have value, even [...]]]></description>
			<content:encoded><![CDATA[<p>Goals are rarely set in stone. What&#8217;s important, even vital, for your business today, isn&#8217;t necessarily so tomorrow, and almost certainly won&#8217;t be next year. We have to achieve the paradox of investing mentally, physically and emotionally in a goal as if it were eternal, while recognizing that it may cease to have value, even before it&#8217;s fully achieved, but will most certainly stop being a goal once it&#8217;s achieved—after all, it makes no sense to chase something you&#8217;re holding in your hand.</p>
<p>I&#8217;ve been in the <a href="http://dripit.org/the-sigmoid-curve-and-your-life-its-later-than-you-think-404" target="_blank">chaos between two Sigmoid curves</a> lately. My consulting, speaking and coaching business was originally called &#8216;The Commonsense Entrepreneur&#8217;, which is also the name of my first full-length business book. Lately, though, that name has come to mean the book, specifically, and not necessarily the business.</p>
<p>My speaking gigs and my coaching have leaned more and more toward two things: building a business based on the trust that comes from communication that&#8217;s more human, and being a <a href="http://www.careerrenegade.com/" target="_blank">career renegade</a>; making a great living doing what you love.</p>
<p>Those aren&#8217;t best conveyed by the phrase &#8216;commonsense entrepreneur&#8217; so I&#8217;m changing that.</p>
<p>For now, &#8216;The Commonsense Entrepreneur&#8217; is the book and <a href="http://commonsenseentrepreneur.com/ce/" target="_blank">its accompanying website</a>. My business is me; Joel D Canfield. (If it doesn&#8217;t have the &#8216;D&#8217; it isn&#8217;t really me, and you might note the lack of a period after the middle initial.) Until a brilliant new name strikes me, I&#8217;ll be presenting myself as author, speaker and business mentor Joel D Canfield, co-founder of the <a href="http://ncae.biz/" target="_blank">Northern California Association of Entrepreneurs</a>.</p>
<p>What are you changing today?</p>
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		<title>Don&#039;t Depend on Your Memory</title>
		<link>http://chiefvirtualofficer.com/blog/2009/05/14/dont-depend-on-your-memory/</link>
		<comments>http://chiefvirtualofficer.com/blog/2009/05/14/dont-depend-on-your-memory/#comments</comments>
		<pubDate>Thu, 14 May 2009 17:21:06 +0000</pubDate>
		<dc:creator>Joel D Canfield</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[entrepreneurship]]></category>
		<category><![CDATA[conversation]]></category>
		<category><![CDATA[memory]]></category>
		<category><![CDATA[note-taking]]></category>
		<category><![CDATA[notebook]]></category>
		<category><![CDATA[small business]]></category>

		<guid isPermaLink="false">http://bizba6.wordpress.com/?p=124</guid>
		<description><![CDATA[There&#8217;s a marvelous tool that will help you free up mental energy, while ensuring that you&#8217;ll remember important ideas, facts, and feelings. It&#8217;s a notebook. I&#8217;ve spent an hour this morning trying to remember the details of a conversation I had with a client, so I can write an outline for our next coaching session. [...]]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s a marvelous tool that will  help you free up mental energy, while ensuring that you&#8217;ll remember important  ideas, facts, and feelings.</p>
<p>It&#8217;s a notebook.</p>
<p>I&#8217;ve spent an hour this morning  trying to remember the details of a conversation I had with a client, so I can  write an outline for our next coaching session. I feel like I&#8217;m not providing  the real value I want to deliver when I can&#8217;t get back in the emotional moment  that sparked a very clear picture of our next chat; our direction for the next  session.</p>
<p>Thing is, I really was taking  notes—but on what my client was saying, not on what I was saying. I mean, I&#8217;ll  remember my own words, right?</p>
<p>As a matter of fact, no; I  don&#8217;t.</p>
<p>I&#8217;m planning on recording these  calls, strictly so I can go back and review what was said and how it was said,  to recapture the emotional impact. My benefit comes from changing how people  feel based on what they think about, not just sharing facts for them to sort out  in their own head.</p>
<p>My dad never went anywhere without  a little thirty-nine cent notebook in his shirt pocket (he write in it with a  fountain pen, in green ink—but that&#8217;s another story.) When he needed to remember  something, he just wrote it down. Not only did he actually remember things later  (reviewing the notes) but his mind was free to concentrate on the moment instead  of spending part of its energy remembering the three simple little things he  needed to remember—they were in the notebook, not his head.</p>
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