September 4th, 2009 by Sue L Canfield
Exactly one year ago this month I signed on a new client that I had met briefly at two local events. After a very short period of time, this client was impressed enough with my services, and trusted me enough, that he referred me to two of his business partners.
I've enjoyed working for all three of them and it impresses me that the two business partners are people I've never met. Yet with each I have developed a trusting relationship to the point that they have each entrusted me with sensitive information. One of the business partners then referred me to one of his clients and she (I'll call her Mary) and I began working together the first of this year.
But the story doesn't end there. Now 'Mary' and I have been working together for nine months or so and again quickly developed a very trusting relationship. Thanks to her word of mouth referral, I just signed on another new client that I've never met.
So in exactly one year, and due to word of mouth referrals, from that one client I have gained an additional four directly as a result of his word of mouth referral.
So how can you develop trusting relationships and word of mouth referrals? Everything I've learned has been thanks to my coach. Together he and I now coach other virtual assistants to help them learn how to develop the same kind of trusting relationships with their clients and increase word of mouth referrals.
Contact us today to schedule your free email coaching consultation, no obligation.
And let us know what you do to create and maintain trusting relationships and word of mouth referrals.
Posted in Customer Service, Daily Blog, marketing, Resources, small business | 4 Comments »
September 4th, 2009 by Sue L Canfield

The Commonsense Virtual Assistant
I'm very excited to offer free 30-minute coaching calls for our virtual assistant coaching program. I've had many virtual assistants come to me for advice who then implement my suggestions and are very grateful for the ideas I've given them. It's the reason I decided to create and launch this coaching program - to help new and struggling VAs learn the skills to become business owners.
However, some wonder if they really need a coaching program or if we're the right coach for them. That's why we offer a free 30-minute consultation, no obligation. Once you've scheduled a consultation, we send you a questionnaire and ask that you return it before the day of your call. That allows us time to review what your most urgent need is in your business. We are then able to spend the 30 minutes most efficiently.
During the 30-minute call we address your most urgent business challenge and provide you with a specific action or strategy you can implement immediately in your business. Then we take just a few minutes at the end of the call to review our coaching program so you can determine if it's right for you.
Here's what one virtual assistant wrote us right after her free 30-minute phone consultation:
"Thank you for talking with me today. It was the best 30 minutes I've had with a business coach!
"The questionnaire you sent me prior to the call, really made me think about how I'm marketing my business. I always heard that you should have a niche, but I really didn't understand the value until you explained the importance of setting yourself apart from others.
"I can't wait to make the changes you suggested and watch my client base grow!"
—Sara Gaffney, 101 Virtual Assistant
Contact us today to schedule your free 30-minute coaching call and take action now to grow your VA business!
Tags: business, coaching, phone consultations, virtual assistant
Posted in Daily Blog, marketing, Resources, small business | No Comments »
July 22nd, 2009 by Sue L Canfield
I'm very excited to announce a new VA Coaching Program.
If you'd like to start your new year with a bang, subscribe to our 5-month program.
Benefits:
- Access by email 24/7
- One 1-hour phone call each month with Joel and Sue
- Review of website, particularly in the area of marketing and SEO, any marketing materials, including business cards, brochures, postcards, cold calling scripts, etc., blog, articles and rates
- Assistance developing description of your ideal client, creating a 30-60 second pitch, a one page business plan, one page marketing plan and marketing calendar
- Products as listed below, one each month
- PDFs as listed below, one each month
- Questionnaire to determine your specific coaching needs
- We only work with ten clients at a time
Books and CDs included, valued at over $100:
(one mailed each month of paid coaching)
-
The Commonsense Virtual Assistant: Becoming an Entrepreneur, Not an Employee
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Motivation 101: 5 Steps to Activate Your Potential in Any Economy, An Audio Mastery Course
-
49 Commonsense Business Observations
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The Commonsense Entrepreneur
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Surprise bonus business book
Bonus PDFs included:
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Self Promotion: Getting Started - includes marketing tools and resources
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Blogging for Your Business: includes 3 Keys to Successful Blogging and 5 Ways to Promote Your Blog, Finding the Time to Write and What to Write About, Ideas on How to Get More Traffic to Your Blog and a questionnaire to help you get started
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Article Submissions and Press Release Sites
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Duct Tape Marketing Guide: 7 Steps to Small Business Marketing Success
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Marketing and Promoting Your Teleseminar: a list of online sites you can post your teleseminars
Bonus for signing up by July 31, 2009!
Membership in VIP Business Heretics
Monthly Subscription
(Included for the duration of the coaching program; ongoing subscription is $25/month)
-
Weekly teleclass with coaches Joel D Canfield and Jerry L Kennedy
-
Digital copies of all Business Heretics products: audios and ebooks
-
First look at all new Canfield Kennedy content posted at the website
All for $250/Month for the
5-Month Program
Tags: blog, blogging, business, coach, coaching, commonsense, entrepreneur, marketing, program, small business, va, virtual assistant
Posted in Daily Blog, marketing, Resources, small business | No Comments »
May 25th, 2009 by Sue L Canfield
Join Us for an Interactive Seminar & Workshop
Learn Why Now is the Time to Grow Your Business & How You Can Succeed While Others Fear and Fail
Carpe Momentum
In an economy where every new client, every new project can feel like a stay of execution instead of a new start, you need to see every opportunity, and seize it.
Here's why.
And how.
Where & When
Friday June 12th
1:00 to 4:00 p.m.
9380 Elk Grove-Florin Road
Elk Grove California
Space is very limited. Register Now!
Tags: economy, entrepreneur, small business, workshop
Posted in Daily Blog, Events, Resources, small business | No Comments »
May 1st, 2009 by Sue L Canfield
I have been a member of VirtualAssistantForums.com since July 2008. Virtual Assistant Forums (VAF) just celebrated their 2-year anniversary. Congratulations!
The VAF has been a wonderful resource for virtual assistants. Everyone is helpful and friendly and I've even had the opportunity to meet one of the members in person. If you are a virtual assistant looking for resources and an opportunity to network with other VAs, VirtualAssistantForums.com is the place to go.
I was privileged to be interviewed at VAF for the month of May. Please read the entire interview and let me hear from you.
Tags: interview, VAF, virtual assistant, virtual assistant forums
Posted in Daily Blog, Resources | No Comments »