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Corrupting Gift Culture

September 1st, 2010 by Joel D Canfield

Have I got an amazing special for you!

You just know those words are going to be followed by a pitch, don’t you?

First, I’ll get the rant off my chest: telling me that you have $10,000 worth of ‘products’ for only $297 is selling, period. It’s not special, it’s not a gift. In fact, if these are electronic products with zero cost to reproduce, there’s no such thing as a ‘special’ price because even if I only give you a nickel, your profit margin on that sale was 100%.

Folks looking for yet another tricky advertising gimmick (you can tell them a mile off because all their prices end in ’7′) are delighted to imply that they’re giving you a gift, some amazing mega deluxe special extra deal, in order to make a sale.

Let’s stop corrupting what the words ‘gift’ and ‘special’ mean. Don’t you dare imply you’re doing someone a favor, and then ask them for money. Making a smaller profit isn’t a favor, it’s business.

Remember when you used to be able to ask someone out for coffee in order to get to know their business better? Smart folks realised that by unselfishly learning about others in order to send them qualified prospects, our networks grew and in the long run, it came back around to us.

Selfish folks figured this out, and started asking networking victims out to coffee to ‘learn about your business.’ And then, as soon as they’d trudged through the formalities, the hard sell started. Pitch pitch pitch.

Try asking someone out for coffee so you can learn about their business. Watch the panic in their eyes, the scramble for an excuse. Selfish sellers have done their best to suck the juice out of an unselfish but brilliant method of organically, humanly, growing your business.

Promise me that you, yes you, reading right there, will never resort to deception, no matter how subtle, in your marketing or your business. Promise me that if you offer a gift, it is truly a gift, with no thought of return. Promise me that your ‘special’ price is actually less than what you’ve actually sold for in the past, and explain why you’re reducing the price (otherwise, it just looks like you couldn’t sell it for a hundred so you’ll try fifty.) Promise me that you’ll stop ending prices in the number 7 because even if it works, it’s psychological trickery and it’s unethical and immoral.

Find someone who’s corrupting the gift culture which has been fundamental to civilization for thousands of years, and send them a link to this post. Let’s make sure everyone everywhere knows that we’re not gonna take it anymore. At the very least, the lazy clowns will have to find something else to corrupt.

Rise above the garbage and noise. You’re better than that. You know that, of course, but you’re afraid. I get it.

Sometimes being a hero is hard.

Eggs. Baskets. Chickens.

August 5th, 2010 by Joel D Canfield

Just got word that a big project we’d invested a lot of effort into isn’t going to happen. In the past, I would have pinned a lot of hopes on that money coming in, and been in a panic when it didn’t.

These days I know better. No project is certain until the money’s in the till.

So many metaphors come to mind. Don’t count your chickens before they hatch, f’rinstance. It’s easy to say, look, we’ve got eggs, therefore, we’ll have chickens. Or, look, we’ve got hot prospects, therefore we’ve got a project.

Speaking of eggs, don’t put ‘em all in one basket. If you earn your living primarily from a single client, that client owns you. In reality, you’re en employee, not an entrepreneur. Have plenty of smaller eggs, not just one large one.

And more than one basket, if you can arrange it.

Twenty small streams of income is more stable than 2 large streams. Seems nothing is stable these days, so when you start juggling all those chickens and eggs and baskets, be prepared to lose a few.

If you’ve got spares, there’ll always be enough for that omelette.

Speaking to Your Prospects

May 21st, 2010 by Sue L Canfield


Of course you’re trying to find more clients. Isn’t everyone? Have you ever wished you could get in front of a crowd of business owners so you could speak to them about your services? That’s exactly what I’m recommending you do – speak to your prospects.

I’ve been able to do this more than once at local networking events where I was invited to speak to a group of business owners about what a virtual assistant does. I’ve also done this on telecalls. So how do you prepare to speak to a group of business owners?

1. Determine what you will speak about. Create a title that grabs their attention and that shows the benefit they will receive. For example, my title is “11 Ways a Virtual Assistant Will Help You Get More Done“.

2. Write up an outline detailing the challenges your audience faces and the solutions you can provide.

3. Create a bio that demonstrates your knowledge, background and experience.

4. Include testimonials of clients who have worked with you and used your services.

5. Contact local groups and pitch your idea to come speak to their group. Often local organizations are looking for speakers and would be very happy to have you come speak to their group.

6. Prepare a handout to give each attendee providing valuable information and of course include all your contact information.

I’d love to hear from any of you that have done this or something similar. Tell us how it went!

Comment and Be Entered to Win a Free Coaching Call

May 20th, 2010 by Sue L Canfield

Our monthly group coaching calls have been great! Here are the topics we’ve covered so far:

  • Marketing Your Services
  • Defining Your Ideal Client
  • Networking Creates Word of Mouth Referrals

The next call will be on June 1, 2010 and the topic is Converting Prospects to Clients.

Today I’m announcing a special promotion. Anyone who provides a meaningful comment on any one of our blog posts here at Chief Virtual Officer between now and May 30, 2010 will be entered into a random drawing to win the next coaching call on June 1, 2010 free!

Learn more here about the call on June 1 on Converting Prospects to Clients.

4 Website Marketing Makeover Tips

April 24th, 2010 by Sue L Canfield

Your website is one of your greatest marketing tools. Has it been around for a while? Are prospects intrigued by your website or does it drive them away? It may be time for a makeover. Here are 4 website marketing makeover tips:

1. Professional design. Ask a couple of trusted colleagues to review your site and give you their honest opinion as to its attractiveness and professionalism. You don’t have to spend thousands of dollars to have an attractive, professional looking website. However, you do want a website that shows you are a professional. An obviously ‘home-made’ website turns prospects away.

2. Targeted, clear marketing messages. Ask these same trusted colleagues for their feedback on the marketing messages on your website. If it’s unclear what your services are or they seem unfocused, prospects will look somewhere else for what they need. Your website messages need to clearly show prospects what it is you can do for them.

3. Concise content. Short, punchy sentences and bullet points work much better than long rambling paragraphs. Your content should let visitors know why they should do business with you. You may want to get some assistance in writing compelling copy for your website.

4. Call to action. Is it clear and obvious what you want your visitors to do? How can they contact you? A clear call to action is vital to convert prospects to clients.

Additional tips for your website can be found at an earlier blog post.