Customer Service
Superheroes
Our customer service goal is not just to meet your expectations, but to exceed them.
Okay, that's not true. Our real goal is to crush them to a fine powder, throwing them under Charon's keel to drift down the River Styx, never to be heard from again. We want your expectations to know they don't hold a candle to the reality we deliver.
There is, though, an obstacle. (If you've seen Joel and Ethan Coen's film "O Brother, Where Art Thou?
We Have
Voluntarily Relinquished
One of Our Superpowers
Mind-reading.
Yes, while it may seem tragic to live without such a magnificent ability, we have decided that, if we are going to live among humans as humans, relinquishing superpowers makes us more approachable; easier to deal with.
After the Age of 3
No One Likes Surprises
We assume you don't, anyway.
This is where you come in: for us to pulverise your expectations, you have to tell us what they are.
Rather than surprise you by firing the starting gun on a project you weren't ready to launch yet or spending money to order something you haven't explicitly asked for, we will do everything in our no-longer-super power to know what you need, and verify it with you before we proceed.
However, if you just tell us, that works, too.
Signed,